Gym Operations Lead: Member Experience & Team Growth

EōS Fitness; Doctor Phillips (FL); On-site; USD 58,656 - 66,000; Full time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training

Daily Pay available

Group health, dental, vision insurance

401(k) with company matching

Job summary

A fitness organization in Florida is seeking an Operations Manager to lead the Service team, ensuring an elevated member experience. This role involves supervising various staff, maintaining facility cleanliness, and enhancing overall gym performance. Ideal candidates will have operations management experience and excellent communication skills, along with a passion for customer service and fitness. Competitive salary with a robust benefits package is provided.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interacting with staff and customers.
• 3-4 years of customer service experience.
• Excellent relationship building skills.
• Strong detail and organizational skills.

Responsibilities

• Lead and train the Service team for an elevated member experience.
• Hiring, training, and supervising staff members.
• Ensure high-quality customer service and resolve issues.
• Maintain compliance with health and safety regulations.
• Supervise the cleanliness of the facility.

Skills

Operations management experience

Strong communication skills

Customer service experience

Detail orientation

MS Office skills

Job description

A fitness organization in Florida is seeking an Operations Manager to lead the Service team, ensuring an elevated member experience. This role involves supervising various staff, maintaining facility cleanliness, and enhancing overall gym performance. Ideal candidates will have operations management experience and excellent communication skills, along with a passion for customer service and fitness. Competitive salary with a robust benefits package is provided.