Gym Operations Leader | Elevate Member Experience & Team

EōS Fitness; Riverside (CA); On-site; USD 68,640 - 76,000; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

401(k) with company matching

Competitive pay plus vacation, holiday, and sick pay

Job summary

A fitness center in California is seeking an Operations Manager to oversee daily departmental operations, enhance member experiences, and ensure compliance with standards. Responsibilities include managing staff, monitoring performance, and collaborating with various departments. Strong management and customer service experience required. The role offers a competitive salary between $68,640 and $76,000, alongside numerous benefits including free memberships and health insurance.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Excellent relationship building skills.

Responsibilities

• Lead and train the Service team.
• Ensure exceptional customer service.
• Monitor and track revenue goals.

Skills

Operations management experience

Customer service experience

Strong communication skills

Detail orientation

MS Office skills

Job description

A fitness center in California is seeking an Operations Manager to oversee daily departmental operations, enhance member experiences, and ensure compliance with standards. Responsibilities include managing staff, monitoring performance, and collaborating with various departments. Strong management and customer service experience required. The role offers a competitive salary between $68,640 and $76,000, alongside numerous benefits including free memberships and health insurance.