Gym Operations Leader | Elevate Member Experience

EōS Fitness; Santa Clarita (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

Competitive pay plus vacation and sick pay

401(k) with company matching

Job summary

EōS Fitness is seeking an Operations Manager in Santa Clarita, California, to oversee our Service team and ensure operational excellence in the gym. As Operations Manager, you will lead, coach, and train staff, manage customer service interactions, and ensure a clean and safe environment for our members.

The ideal candidate has 2-3 years of operations management experience, strong communication skills, and a passion for fitness. Join us for an energetic work culture and benefits, including a free membership!

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Strong communication skills for interacting with employees and management.
• Prior experience or strong interest in the fitness industry is a plus.
• Excellent relationship building and influencing skills.

Responsibilities

• Lead, coach, and train the Service team to create a fun atmosphere.
• Ensure high-quality customer service by addressing member concerns.
• Supervise the maintenance and cleanliness of the facility.
• Monitor and order inventory such as fitness equipment.

Skills

Operations management

Customer service

Communication skills

Relationship building

Detail orientation

MS Office

Job description

EōS Fitness is seeking an Operations Manager in Santa Clarita, California, to oversee our Service team and ensure operational excellence in the gym. As Operations Manager, you will lead, coach, and train staff, manage customer service interactions, and ensure a clean and safe environment for our members.

The ideal candidate has 2-3 years of operations management experience, strong communication skills, and a passion for fitness. Join us for an energetic work culture and benefits, including a free membership!