Gym Operations Lead: Free Membership & Growth

Baseline Fitness; Louisiana (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Gym Membership for self and one

Health, Dental and Vision Insurance

Short Term Disability

Employee Appreciation Program

Dollars for Scholars Program

Job summary

Baseline Fitness is seeking a Team Lead to support gym operations and ensure a positive member experience. The role focuses on staff development, frontline service, and collaboration with management to maintain a welcoming club environment.

Key duties include training staff, supervising member services, managing front desk activities, and assisting with marketing promotions. This position requires strong communication, leadership, and a customer‑oriented mindset, with a hands-on approach to

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Front desk tasks including answering calls, taking info calls, and sign-ups.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Support marketing efforts and ensure team awareness of promotions.
• Provide backup support to Club Manager as needed.

Skills

Staff training

Customer service

Communication

Leadership

Job description

Baseline Fitness is seeking a Team Lead to support gym operations and ensure a positive member experience. The role focuses on staff development, frontline service, and collaboration with management to maintain a welcoming club environment.

Key duties include training staff, supervising member services, managing front desk activities, and assisting with marketing promotions. This position requires strong communication, leadership, and a customer‑oriented mindset, with a hands-on approach to