Gym Operations Lead

Baseline Fitness; Lafayette (LA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Free gym membership for self and one.

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Lafayette, LA is seeking a Team Lead to assist in gym operations to ensure a positive member experience. You will train staff, supervise member services, and support the Club Manager with daily operations and marketing efforts.

The role emphasizes front desk responsibilities, membership processing, and maintaining a welcoming club image, with opportunities for advancement within a fast-growing fitness brand.

Qualifications

• Honesty and strong work ethic required.
• Excellent customer service skills essential.
• Strong communication, organizational and leadership abilities expected.

Responsibilities

• Assist in training and developing staff.
• Oversee member service to ensure a high-quality customer experience.
• Front desk duties including answering calls, handling inquiries, and processing sign-ups/cancellations.
• Provide gym tours and greet potential members.
• Support Club Manager with team management and policy adherence.
• Help maintain cleanliness and appearance of the gym.
• Assist marketing efforts and promo training for staff.
• Maintain inventory and process reports as needed.

Skills

Honesty

Good work ethic

Customer service

Communication

Organizational skills

Leadership

Basic computer proficiency

Job description

Planet Fitness in Lafayette, LA is seeking a Team Lead to assist in gym operations to ensure a positive member experience. You will train staff, supervise member services, and support the Club Manager with daily operations and marketing efforts.

The role emphasizes front desk responsibilities, membership processing, and maintaining a welcoming club image, with opportunities for advancement within a fast-growing fitness brand.