Gym Team Lead - Member Experience & Ops

Planet Fitness; Prairieville (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership for self and one

Family/ Friend membership perk

Employee Appreciation Program

Health, Dental and Vision Insurance

Short Term Disability Insurance

Life Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Prairieville, LA seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will help train staff, supervise member services, and support front desk tasks, including tours, sign-ups, and inquiries.

The role emphasizes teamwork, leadership, and a strong commitment to customer service, with opportunities to support marketing and inventory management.

Qualifications

• Honesty and a strong work ethic are essential.
• Strong customer service skills are required.
• Excellent verbal and written communication.
• Demonstrated leadership and organizational abilities.

Responsibilities

• Assist in training and developing staff.
• Oversee member service to ensure a great customer experience.
• Support front desk operations: answering calls, sign-ups, and member inquiries.
• Meet potential members and provide gym tours.
• Assist in managing marketing promotions and inventory.

Skills

Honesty & work ethic

Customer service

Communication

Leadership

Basic computer skills

Job description

Planet Fitness in Prairieville, LA seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will help train staff, supervise member services, and support front desk tasks, including tours, sign-ups, and inquiries.

The role emphasizes teamwork, leadership, and a strong commitment to customer service, with opportunities to support marketing and inventory management.