Gym Membership Sales & Onboarding Specialist

24 Hour Fitness USA, LLC; Richardson (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to deliver a premier guest experience, drive membership and product sales, and support member retention. You will build relationships, educate guests on fitness offerings, and contribute to revenue goals within a dynamic club environment.

The role emphasizes a CARE approach, strong communication, and teamwork, with opportunities for commissions based on performance. Join a community-focused fitness leader.

Qualifications

• Knowledge of sales practices and techniques.
• Understanding of the fitness industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Independent, self-starter with strong organizational skills.
• Team-oriented mindset.
• Experience operating POS systems.
• Knowledge of membership system software is a plus.

Responsibilities

• Execute the CARE sales model with each guest and explain how our products meet fitness needs.
• Tour the facility and describe services tied to the guest's goals; register guests through the digital kiosk.
• Communicate membership and fitness offers clearly using provided tools.
• Enroll guests using company sales techniques and MAP procedures.
• On-board new members and support retention activities to drive profitability.
• Consistently meet or exceed personal and team sales goals.
• Prospect leads from the community and through internal programs.
• Generate appointments and promote campaigns to leads and members.
• Work with the Sales and Service Manager to deliver a best-in-class member experience.

Skills

Sales skills

Fitness industry knowledge

Computer aptitude

Interpersonal communication

Self-motivation

Team player

POS system

Membership software

Education

High School diploma or GED

CPR & AED certification within 60 days

Bachelor's degree preferred

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to deliver a premier guest experience, drive membership and product sales, and support member retention. You will build relationships, educate guests on fitness offerings, and contribute to revenue goals within a dynamic club environment.

The role emphasizes a CARE approach, strong communication, and teamwork, with opportunities for commissions based on performance. Join a community-focused fitness leader.