Gym Member Experience & Front Desk Specialist

Baseline Fitness; West Saint Paul (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership

Team Support

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet potential members, answer questions, and support a welcoming club environment. You will help with tours, info calls, and member enrollment while maintaining a friendly, professional demeanor during shifts.

Responsibilities include front desk tasks, check-ins, cancellations, and updating member accounts, all contributing to an exceptional Judgement Free Zone experience.

Qualifications

• Honesty and good work ethic expected.
• Strong customer service skills required.
• Basic computer proficiency needed.

Responsibilities

• Greet and assist potential members, ensuring a positive experience.
• Manage front desk tasks including answering calls and providing information.
• Assist with member check-ins, sign-ups, cancellations, and account updates.

Skills

Honesty

Customer service

Computer basics

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet potential members, answer questions, and support a welcoming club environment. You will help with tours, info calls, and member enrollment while maintaining a friendly, professional demeanor during shifts.

Responsibilities include front desk tasks, check-ins, cancellations, and updating member accounts, all contributing to an exceptional Judgement Free Zone experience.