Gym Front Desk & Member Services Concierge

Gold; Milpitas (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts

Plus, additional perks!

Job summary

Gold’s Gym in Milpitas, CA is seeking a Front Desk Associate to greet members and guests, check in members, register guests, and answer questions about memberships. You will also tour facilities, assist with purchases, handle phone inquiries, process retail sales, and maintain a clean front desk area.

The role offers competitive pay, training programs, employee discounts, promotion opportunities, and a fitness-minded workplace culture with certification discounts.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with staff and members.
• Ability to multi-task in a front desk environment.

Responsibilities

• Greets members and guests promptly to create a friendly entrance.
• Checks members in using front desk procedures.
• Registers guests and assists with membership options.
• Provides gym tours and answers questions about memberships.
• Assists guests with purchasing memberships.
• Answers calls professionally and handles inquiries.
• Processes retail and concession sales.
• Cleans and maintains the front desk area.

Skills

Excellent customer service

Effective communication

Multi-tasking

Job description

Gold’s Gym in Milpitas, CA is seeking a Front Desk Associate to greet members and guests, check in members, register guests, and answer questions about memberships. You will also tour facilities, assist with purchases, handle phone inquiries, process retail sales, and maintain a clean front desk area.

The role offers competitive pay, training programs, employee discounts, promotion opportunities, and a fitness-minded workplace culture with certification discounts.