Guest Services Valet | Hospitality & Parking

Towne; Westbrook (ME); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to provide hospitality services to guests in an attentive, friendly and efficient manner. The role includes parking and retrieving guest vehicles during arrival and departure and assisting with luggage as applicable.

Schedule is 7am-3pm, Monday-Friday. Benefits include accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine and a 401(k) plan. Seasonal roles may have different eligibility.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the applying state.
• One month of related experience and/or training; or equivalent education/experience.
• Knowledge of customer service principles and processes.
• Strong English reading/writing and basic arithmetic skills.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with guests, co-workers and clients.
• Parks and retrieves vehicles in a safe and courteous manner.
• Assists guests with directions, taxis, reservations, and inquiries.
• Explains parking rates and processes keys, tickets and claim checks.

Skills

Customer service

Greeting guests

Phone etiquette

Luggage handling

Parking/valet

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to provide hospitality services to guests in an attentive, friendly and efficient manner. The role includes parking and retrieving guest vehicles during arrival and departure and assisting with luggage as applicable.

Schedule is 7am-3pm, Monday-Friday. Benefits include accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine and a 401(k) plan. Seasonal roles may have different eligibility.