Guest Services Supervisor: Lead Front Desk

Stonebridge Companies; Delaware; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

PTO and travel perks

Job summary

Stonebridge Companies in Fenwick Island, Delaware is looking for a Guest Services Supervisor to support the Guest Service Manager and oversee front office operations. The ideal candidate will lead the front office staff to provide professional guest services, handle special requests, and improve guest satisfaction.

Qualifications include a Bachelor's degree, flexibility in working hours, and strong leadership skills. Comprehensive benefits and opportunities for professional growth within the hospitality industry are offered.

Qualifications

• Flexibility to work nights and weekends.
• Ability to read and write fluent English.
• Knowledge of POS systems and basic computer functions.

Responsibilities

• Supervise front office staff and ensure guest satisfaction.
• Monitor guest service scores and implement training.
• Handle guest requests and special needs.

Skills

Customer service

Team leadership

Problem resolution

Microsoft Office (Outlook, Word, Excel)

Education

Bachelor's degree in relevant field

Job description

Stonebridge Companies in Fenwick Island, Delaware is looking for a Guest Services Supervisor to support the Guest Service Manager and oversee front office operations. The ideal candidate will lead the front office staff to provide professional guest services, handle special requests, and improve guest satisfaction.

Qualifications include a Bachelor's degree, flexibility in working hours, and strong leadership skills. Comprehensive benefits and opportunities for professional growth within the hospitality industry are offered.