Guest Services & Storage Pickup Specialist

Floor & Decor; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Job summary

Floor & Decor in Fort Lauderdale, FL is hiring for roles that greet customers and manage the customer storage pick-up process. Both Full-Time and Part-Time positions are available, with a base pay starting at $15.15 per hour and higher starting pay based on experience.

The role requires at least 1 year of retail sales experience, excellent communication, and the ability to work in a fast-paced environment. Candidates should be able to lift and assist customers with purchases in a warehouse

Qualifications

• 1 year of retail sales experience required or an equivalent combination of education and experience.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the car topper program.
• Demonstrate knowledge and comply with the SOP for phone answering.
• Verify the identity of the person picking up the storage buy order(s).
• Obtain required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with safety SOPs for lifting practices.
• Be an expert in product knowledge and assist customers with questions and selections.
• Clean and stock products according to Floor & Decor’s brand standards.
• Act in ways that reflect the company’s core roles.

Skills

Retail sales

Communication

Interpersonal skills

Computer skills

Project coordination

Self-starter

Job description

Floor & Decor in Fort Lauderdale, FL is hiring for roles that greet customers and manage the customer storage pick-up process. Both Full-Time and Part-Time positions are available, with a base pay starting at $15.15 per hour and higher starting pay based on experience.

The role requires at least 1 year of retail sales experience, excellent communication, and the ability to work in a fast-paced environment. Candidates should be able to lift and assist customers with purchases in a warehouse