Guest Services Specialist: Villa Check-ins & Memorable Stays

Marriott-Internationa; Koloa (HI); On-site; USD 40,000 - 56,000; Part time

Benefits offered by this job

Free on-site parking

Complimentary soft drinks, coffee &tea

Discounts to onsite food outlets

Complimentary work shoes

Quarterly team luncheons & awards

Travel discounts

Sustainability awards - Audubon Green

Job summary

Marriott Vacations Worldwide (MVW) is seeking a Guest Services Agent in Hawaii. You will assist Owners and guests with villa check-in, explain amenities, and help create memorable vacation experiences in a guest-focused environment.

The role includes responding to inquiries, coordinating with other departments, and supporting bellman duties as needed. Flexible shifts and a dynamic team culture are highlighted in the posting.

Qualifications

• Availability to work various shifts, including weekends.
• Background and drug screening contingent on policy.

Responsibilities

• Check guests into villas, explain amenities and hours of operation.
• Assist with guest questions, concerns and requests and coordinate with other departments.
• Answer calls and route to appropriate teams.
• Support bellman/runner duties as needed.

Job description

Marriott Vacations Worldwide (MVW) is seeking a Guest Services Agent in Hawaii. You will assist Owners and guests with villa check-in, explain amenities, and help create memorable vacation experiences in a guest-focused environment.

The role includes responding to inquiries, coordinating with other departments, and supporting bellman duties as needed. Flexible shifts and a dynamic team culture are highlighted in the posting.