Guest Experience Specialist — Villa Check-In & Concierge

Marriott's Kaua'i Beach Club; Lihue (HI); On-site; USD 39,000 - 55,000; Part time

Benefits offered by this job

Free daily associate meal

AAA Four Diamond Resort

Free on-site employee parking

Complimentary beverages

Job summary

Marriott Vacations Worldwide is hiring a Guest Services Agent in Hawaii to welcome Owners/guests and help create memorable vacation experiences. You will check guests into villas, explain amenities, and assist with inquiries while coordinating with other departments to resolve issues.

The role offers competitive pay, daily meals, resort perks, parking, and opportunities for growth within MVW’s welcoming, service-oriented environment.

Qualifications

• Customer-facing hospitality role
• Ability to multitask in a fast-paced environment
• Excellent communication and guest-relations skills

Responsibilities

• Check guests into villas and review property amenities and hours of operation.
• Answer phone calls and route inquiries to the proper department.
• Assist with bellman or runner duties as needed.
• Follow safety procedures and company policies.

Skills

Guest service

Communication

Multitasking

Teamwork

Job description

Marriott Vacations Worldwide is hiring a Guest Services Agent in Hawaii to welcome Owners/guests and help create memorable vacation experiences. You will check guests into villas, explain amenities, and assist with inquiries while coordinating with other departments to resolve issues.

The role offers competitive pay, daily meals, resort perks, parking, and opportunities for growth within MVW’s welcoming, service-oriented environment.