Guest Services Specialist - Front Desk & Reservations

Springfield Hotel LLC; Springfield (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

A local hospitality provider in Springfield is seeking a Front Desk representative to provide outstanding customer service and manage guest check-ins and check-outs. Ideal candidates demonstrate strong communication skills, dependability, and a customer-first approach. With opportunities for growth in the hospitality industry, this role engages individuals eager to learn and adapt in a dynamic environment. Benefits include paid training, competitive salaries, and employee discounts.

Qualifications

• Ability to read and interpret safety documents and manuals.
• Speak effectively before groups.
• Compute ratios and draw bar graphs.

Responsibilities

• Check guests in and out of the hotel.
• Maintain coffee bar and breakfast buffet.
• Provide safety and security for guests.

Skills

Customer Service

Communication

Problem Solving

Dependability

Adaptability

Education

High school diploma or GED

Tools

MS Office

Hotel management software (PMS)

Job description

A local hospitality provider in Springfield is seeking a Front Desk representative to provide outstanding customer service and manage guest check-ins and check-outs. Ideal candidates demonstrate strong communication skills, dependability, and a customer-first approach. With opportunities for growth in the hospitality industry, this role engages individuals eager to learn and adapt in a dynamic environment. Benefits include paid training, competitive salaries, and employee discounts.