Front Desk Lead — Part-Time Guest Services

Springfield Residence Inn - Atrium Hospitality; Springfield (MO); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

PTO & vacation

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality's Springfield Residence Inn in Springfield, MO is seeking a part-time Front Desk Associate. You will welcome guests, handle check-ins/outs with warmth, and support teammates to maintain a welcoming lobby. You’ll train new staff and resolve guest issues quickly to ensure a positive stay.

The role emphasizes customer service, hospitality know-how, and reliable tech use across hotel systems, with opportunities for internal growth and competitive benefits.

Qualifications

• Customer service experience required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent.
• Tech savvy with hotel systems.

Responsibilities

• Oversee front desk operations and assist guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Train and support new front desk team members.
• Resolve guest issues promptly and professionally.
• Assist with daily tasks like event sheets and lobby readiness.

Skills

Customer Service

Leadership

Tech Savvy

Communication

Education

High school diploma

Job description

Atrium Hospitality's Springfield Residence Inn in Springfield, MO is seeking a part-time Front Desk Associate. You will welcome guests, handle check-ins/outs with warmth, and support teammates to maintain a welcoming lobby. You’ll train new staff and resolve guest issues quickly to ensure a positive stay.

The role emphasizes customer service, hospitality know-how, and reliable tech use across hotel systems, with opportunities for internal growth and competitive benefits.