Guest Services Specialist: Front Desk & Property Liaison

Equity LifeStyle Properties, Inc.; Lake (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. in Montgomery, Texas is hiring a Front Desk Clerk to provide exceptional guest and resident service and serve as the first point of contact at the property.

You will handle information inquiries, process payments, run reports, submit maintenance requests, collaborate with the Property Manager, and strive to resolve issues promptly to ensure memorable experiences. This role offers a comprehensive benefits package including medical, dental, and vision plans, a

Qualifications

• High school diploma or equivalent.
• 1+ years in customer service.
• Strong organizational skills.
• Computer literacy.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Montgomery, Texas is hiring a Front Desk Clerk to provide exceptional guest and resident service and serve as the first point of contact at the property.

You will handle information inquiries, process payments, run reports, submit maintenance requests, collaborate with the Property Manager, and strive to resolve issues promptly to ensure memorable experiences. This role offers a comprehensive benefits package including medical, dental, and vision plans, a