Guest Services & Front Desk Specialist

Equity LifeStyle Properties

San Benito (TX)

On-site

USD 28,000 - 34,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties in San Benito, TX is seeking a Front Desk Clerk to provide exceptional guest and resident service, act as a property liaison, and assist with payments and deposits to keep operations smooth.

You will collaborate with the Property Manager, run reports, submit maintenance requests, and address inquiries with professionalism, aiming for outstanding customer satisfaction through careful attention to detail.

Qualifications

High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.

Responsibilities

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.