Front Desk & Guest Services Associate

Equity LifeStyle Properties, Inc.; Harlingen (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Harlingen, TX is hiring a Front Desk Clerk to deliver exceptional guest and resident experiences in a resort-style setting. The role blends customer service with office support and requires a proactive, friendly presence on-site.

You will welcome visitors, process payments and deposits, run reports, coordinate with the Property Manager, and respond to inquiries promptly to maintain efficiency and satisfaction for guests and residents.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

High school diploma

Customer service experience

Organization

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Harlingen, TX is hiring a Front Desk Clerk to deliver exceptional guest and resident experiences in a resort-style setting. The role blends customer service with office support and requires a proactive, friendly presence on-site.

You will welcome visitors, process payments and deposits, run reports, coordinate with the Property Manager, and respond to inquiries promptly to maintain efficiency and satisfaction for guests and residents.