Guest Services Desk Clerk — Front Desk & Payments Pro

Equity LifeStyle Properties, Inc.; San Benito (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in San Benito, TX is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences.

You will act as the first point of contact, handle payments, run reports, and coordinate with the Property Manager to resolve inquiries quickly and professionally. Candidates should have strong customer service skills and attention to detail.

We offer a comprehensive benefits package and opportunities for growth within a reputable resort community.

Qualifications

• 1+ years of experience in customer service.
• High school diploma or equivalent.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in San Benito, TX is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences.

You will act as the first point of contact, handle payments, run reports, and coordinate with the Property Manager to resolve inquiries quickly and professionally. Candidates should have strong customer service skills and attention to detail.

We offer a comprehensive benefits package and opportunities for growth within a reputable resort community.