Resident & Guest Services Associate

Equity LifeStyle Properties, Inc.; Paradise Park (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Harlingen, Texas is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences.

You will greet visitors, answer questions, process payments, and coordinate with the Property Manager to keep the front desk running smoothly. The role requires a high school diploma and at least one year in customer service; strong organization, attention to detail, and computer literacy are essential.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong communication and organizational skills.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Harlingen, Texas is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences.

You will greet visitors, answer questions, process payments, and coordinate with the Property Manager to keep the front desk running smoothly. The role requires a high school diploma and at least one year in customer service; strong organization, attention to detail, and computer literacy are essential.