Front Desk & Guest Services Associate

Equity LifeStyle Properties, Inc.; Mercedes (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Mercedes, Texas. The role centers on delivering exceptional guest and resident service while supporting property operations and administrative tasks.

The ideal candidate has strong customer service experience, organizational skills, and comfort with basic payments, reports, and maintenance requests. This full-time position offers a reliable, on-site role at our resort communities.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Mercedes, Texas. The role centers on delivering exceptional guest and resident service while supporting property operations and administrative tasks.

The ideal candidate has strong customer service experience, organizational skills, and comfort with basic payments, reports, and maintenance requests. This full-time position offers a reliable, on-site role at our resort communities.