Guest Relations Specialist

Equity LifeStyle Properties; United States; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk to provide exceptional service and create memorable guest and resident experiences at our communities across the United States.

You will act as the property liaison, answer questions in person and by phone, process payments and deposits, run reports, and coordinate with the Property Manager to address inquiries promptly. A high school diploma and 1+ year in customer service are required. We offer a comprehensive benefits package.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Assist guests and residents with information and inquiries in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to improve office efficiency.
• Collaborate with the Property Manager to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma

Equivalent experience

Tools

Computer literacy

Job description

Equity LifeStyle Properties is seeking a Front Desk Clerk to provide exceptional service and create memorable guest and resident experiences at our communities across the United States.

You will act as the property liaison, answer questions in person and by phone, process payments and deposits, run reports, and coordinate with the Property Manager to address inquiries promptly. A high school diploma and 1+ year in customer service are required. We offer a comprehensive benefits package.