Guest Services Specialist — Front Desk (Hotel)

Starwood Hotels; Miami (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Starwood Hotels in Miami, FL is seeking a warm, welcoming Front Office Agent to ensure guests experience a relaxing and effortless stay from arrival to departure. The role emphasizes guest service, attention to detail, and teamwork in a 24-hour operation.

Ideal candidates have at least 1 year in hospitality or customer service, strong communication skills, and the ability to speak a second language is a plus. Starwood Hotels is an Equal Opportunity Employer.

Qualifications

• 1 year of hospitality or customer service experience preferred.
• Strong communication and guest-service mindset.
• Able to multitask and work in a fast-paced setting.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Provide accurate information about the property and local area.
• Collaborate with team to ensure smooth hotel operations.

Skills

Guest service

Communication

Teamwork

Job description

Starwood Hotels in Miami, FL is seeking a warm, welcoming Front Office Agent to ensure guests experience a relaxing and effortless stay from arrival to departure. The role emphasizes guest service, attention to detail, and teamwork in a 24-hour operation.

Ideal candidates have at least 1 year in hospitality or customer service, strong communication skills, and the ability to speak a second language is a plus. Starwood Hotels is an Equal Opportunity Employer.