Front Desk Guest Experience Intern

1 Hotel Kauai, L.L.C.; Hawaii; On-site; USD 34,000 - 45,000; Full time

Job summary

Starwood Hotels is seeking a Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure. The role requires a warm, welcoming, articulate presence and a dedication to service across a 24-hour operation.

Applicants should have a minimum of 1 year in similar work, with guest or customer service experience, strong teamwork, multitasking ability, and attention to detail. A secondary language is a plus.

Qualifications

• Minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service; must be a team player, hardworking, multitasker and detail oriented.

Responsibilities

• Provide impeccable front desk service at arrival, during the stay and at departure.
• Engage with guests to ensure a relaxing and effortless experience.
• Support a 24-hour operation with flexibility and teamwork.

Skills

Guest service

Team player

Multi-tasking

Detail oriented

Flexible

Job description

Starwood Hotels is seeking a Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure. The role requires a warm, welcoming, articulate presence and a dedication to service across a 24-hour operation.

Applicants should have a minimum of 1 year in similar work, with guest or customer service experience, strong teamwork, multitasking ability, and attention to detail. A secondary language is a plus.