Guest Services Specialist — Flexible Hours + Growth

LPQ USA LLC; Los Angeles (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health coverage

401k with match

Paid Time Off

Pre-tax commuter benefits

Employee discounts

Job summary

Le Pain Quotidien in Los Angeles invites applications for a team-oriented hospitality role. You will provide warm, attentive service, take orders via POS (Toast preferred), and coordinate with the kitchen to ensure guest satisfaction.

You will also assist with drinks, opening/closing duties, cash handling, and maintaining a clean, inviting space. Flexibility in schedule and the ability to cross-train across dining room and retail duties are valued.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare drinks for the dining room, as needed.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the Le Pain Quotidien cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location.

Skills

Customer service

POS systems

Toast experience

Teamwork

Empathy

Flexibility

Cross-training

Tools

Toast POS

Job description

Le Pain Quotidien in Los Angeles invites applications for a team-oriented hospitality role. You will provide warm, attentive service, take orders via POS (Toast preferred), and coordinate with the kitchen to ensure guest satisfaction.

You will also assist with drinks, opening/closing duties, cash handling, and maintaining a clean, inviting space. Flexibility in schedule and the ability to cross-train across dining room and retail duties are valued.