Guest Experience Server - Warm, Team-Driven Hospitality

LPQ USA LLC; Beverly Hills (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Convive Brands, parent of Le Pain Quotidien, seeks team members in Beverly Hills to deliver warm hospitality and efficient service. You will handle orders, assist guests, and maintain knowledge of menu items in a fast-paced setting.

Join a culture focused on community, opportunities for growth, and a supportive team. This role offers competitive hourly pay with tips and a benefits package in a diverse, welcoming environment.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle guest situations with genuine empathy and escalate to a manager as necessary.
• Complete opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the Le Pain Quotidien cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location.

Skills

POS systems

Flexible schedule

Cross-trained

English proficiency

Tools

Toast POS

Job description

Convive Brands, parent of Le Pain Quotidien, seeks team members in Beverly Hills to deliver warm hospitality and efficient service. You will handle orders, assist guests, and maintain knowledge of menu items in a fast-paced setting.

Join a culture focused on community, opportunities for growth, and a supportive team. This role offers competitive hourly pay with tips and a benefits package in a diverse, welcoming environment.