Bakery & Café Associate — Flexible Hours & Guest Focus

LPQ USA LLC; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health coverage enrollment

Paid Time Off

401k with up to 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien is seeking team members in New York who pride themselves on hospitality and guest service. You will welcome guests, handle orders, and maintain pastry and beverage displays while following brand standards.

The role requires 1–3 months of restaurant experience, familiarity with Toast POS is a plus, and a flexible schedule is highly valued. Training across dining room and retail areas is possible in a supportive Convive Brands environment.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Skills

Customer service

Cash handling

Tools

Toast POS

Job description

Le Pain Quotidien is seeking team members in New York who pride themselves on hospitality and guest service. You will welcome guests, handle orders, and maintain pastry and beverage displays while following brand standards.

The role requires 1–3 months of restaurant experience, familiarity with Toast POS is a plus, and a flexible schedule is highly valued. Training across dining room and retail areas is possible in a supportive Convive Brands environment.