Guest Services Specialist - Check-in & Reservations

Peachtree Group; Miami (FL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group in Miami seeks a Guest Service Agent to welcome guests, process check-ins and check-outs, secure payments, and verify billing while delivering friendly, professional service that meets brand standards.

You will anticipate guest needs, handle reservations and requests promptly, and offer creative solutions to enhance the guest experience, supported by a comprehensive benefits package including medical, dental, vision, disability and life insurance, plus a 401(k) match.

Responsibilities

• Process check-ins and check-outs with accuracy and courtesy.
• Secure payments and verify/adjust billing in a timely manner.

Job description

Peachtree Group in Miami seeks a Guest Service Agent to welcome guests, process check-ins and check-outs, secure payments, and verify billing while delivering friendly, professional service that meets brand standards.

You will anticipate guest needs, handle reservations and requests promptly, and offer creative solutions to enhance the guest experience, supported by a comprehensive benefits package including medical, dental, vision, disability and life insurance, plus a 401(k) match.