Guest Services & Reservations Specialist

Peachtree Group; Dallas (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

medical

dental

vision

disability

life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group in Dallas is seeking a Guest Service Agent to welcome guests, manage check-ins and check-outs, and assist with reservations and requests. You will handle payments, verify billing, and ensure a smooth, friendly guest experience in line with brand standards.

The role emphasizes accuracy, courtesy, and proactive problem-solving to exceed expectations. On-site position with competitive benefits including medical, dental, and a 401(k) match, supporting work-life balance and guest

Qualifications

• Experience in hospitality or guest services preferred.
• Strong communication and problem-solving skills.
• Ability to handle payments and billing with accuracy.

Responsibilities

• Process guest check-ins and check-outs in a timely, friendly manner.
• Secure payments and verify or adjust guest billing as needed.
• Assist guests with reservations and special requests while upholding brand standards.

Skills

Guest service

Check-in/out

Billing accuracy

Reservations assistance

Customer requests

Job description

Peachtree Group in Dallas is seeking a Guest Service Agent to welcome guests, manage check-ins and check-outs, and assist with reservations and requests. You will handle payments, verify billing, and ensure a smooth, friendly guest experience in line with brand standards.

The role emphasizes accuracy, courtesy, and proactive problem-solving to exceed expectations. On-site position with competitive benefits including medical, dental, and a 401(k) match, supporting work-life balance and guest