Guest Services Specialist - Bilingual

University of Wisconsin Hospitals and Clinics Authority in; Madison (WI); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Flexible schedules

Wellness options at work

Tuition reimbursement

Job summary

University of Wisconsin Hospitals and Clinics Authority is seeking a Guest Services Specialist - Bilingual (Finance) to support information desks, waiting areas and other hospital spaces with exemplary customer service. The role requires greeting patients, families and visitors in Spanish and creating a welcoming environment for all guests.

The position is part-time (70% FTE) with scheduled hours Monday through Friday from 3:00 PM to 9:00 PM.

Qualifications

• Six months of customer service, administrative support, retail, or related experience.
• High School Diploma or equivalent (Preferred).

Responsibilities

• Support the information desk, waiting rooms and other areas by providing the best customer service.
• Greet patients, families and visitors and create a welcoming environment for guests.

Skills

Customer service

Spanish language

Education

High school diploma or equivalent

Job description

University of Wisconsin Hospitals and Clinics Authority

Guest Services Specialist - Bilingual (Finance)

Work Schedule :

This is a part-time, 70% FTE position. Scheduled hours are Monday through Friday from 3:00 PM - 9:00 PM. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Guest Services Specialist - Bilingual

• Support the information desk, waiting rooms and other areas of University Hospital by providing the best customer service.
• Greet patients, families, and visitors and make efforts to create a welcoming environmental for guests.

Must be bilingual in Spanish

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans. Full time benefits for part time work.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• High School Diploma or equivalent (Preferred)

Work Experience

• Six months customer service, administrative support, retail, or related experience (Required)

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics Benefits