Guest Services Specialist - 24/7 Front Desk & Admin

Dexterra Group; Emmitsburg (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading service provider is seeking a detail-oriented individual to join as a Customer Service Representative. This full-time position includes responsibilities such as administrative support, guest assistance, and fulfilling various operational needs. Applicants must have a high school diploma and 2-5 years of relevant experience in hospitality. Proficiency in Microsoft Office and strong communication skills are essential. The role requires flexibility in working hours and the ability to lift items up to 50 pounds. This is an excellent opportunity to work in a dynamic environment that values guest satisfaction.

Qualifications

• 2-5 years of related hospitality and customer service experience required.
• Must be neat, well-groomed, and have high personal standards of honesty and integrity.
• Self-motivated, organized, and strong time-management skills.

Responsibilities

• Provide administrative support to Supervisor including preparing monthly reports.
• Greet, register, and assist visitors, answering inquiries professionally.
• Conduct inventories of supplies, materials, and equipment needed.

Skills

Customer service skills

Time management

Proficient in Microsoft Office

Attention to detail

Strong communication

Education

High school diploma or equivalent

Job description

A leading service provider is seeking a detail-oriented individual to join as a Customer Service Representative. This full-time position includes responsibilities such as administrative support, guest assistance, and fulfilling various operational needs. Applicants must have a high school diploma and 2-5 years of relevant experience in hospitality. Proficiency in Microsoft Office and strong communication skills are essential. The role requires flexibility in working hours and the ability to lift items up to 50 pounds. This is an excellent opportunity to work in a dynamic environment that values guest satisfaction.