Guest Services & Reservations Operator

Travel-Leisure-Co; Pagosa Springs (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Travel + Leisure Co. is seeking a PBX Operator to warmly welcome guests and deliver exemplary service from registration to checkout. You will provide room rate quotes, share resort information, and help guests plan their stay with a smile.

Responsibilities include guiding guests through check-in, issuing unit keys, processing cash and card payments, balancing cash, and handling reservations. Strong English communication and hospitality mindset are essential.

Qualifications

• Friendly, professional appearance and attitude.
• Excellent verbal and written English communication skills.
• Ability to handle cash and perform basic math accurately.

Responsibilities

• Greet guests and guide them from registration to checkout.
• Provide room rate quotes and information about the resort and local attractions.
• Process cash and card transactions, balance cash; issue keys and manage reservations.

Skills

Hospitality mindset

English communication

Cash handling

Multitasking

Job description

Travel + Leisure Co. is seeking a PBX Operator to warmly welcome guests and deliver exemplary service from registration to checkout. You will provide room rate quotes, share resort information, and help guests plan their stay with a smile.

Responsibilities include guiding guests through check-in, issuing unit keys, processing cash and card payments, balancing cash, and handling reservations. Strong English communication and hospitality mindset are essential.