Guest Services & Registration Specialist (Part-Time)

JOLIET PARK DISTRICT; Joliet (IL); On-site; USD 18,000 - 23,000; Part time

Job summary

Joliet Park District is seeking a Part Time Nowell Park Front Desk Receptionist in Joliet, IL. The role involves greeting members, handling registrations, and general clerical duties under the Recreation Superintendent.

Must be at least 16, CPR certified or able to obtain certification, and able to work days/evenings/weekends. There is emphasis on exceptional customer service, accurate cash handling, and knowledge of the facility's events.

Qualifications

• Customer service experience preferred in front-desk or similar setting.
• Basic/math skills and ability to balance cash drawer.
• Familiarity with registration software or willingness to learn.

Responsibilities

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations.
• Maintain knowledge of the Registration Software System and office equipment.
• Process cash, check, and credit card transactions.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer as needed.
• Keep desk areas clean and professional.
• Attend staff meetings and follow policies.

Skills

Customer service

Cash handling

Registration software

Phone etiquette

Organizational skills

Education

High school or equivalent

Tools

Registration software system

Job description

Joliet Park District is seeking a Part Time Nowell Park Front Desk Receptionist in Joliet, IL. The role involves greeting members, handling registrations, and general clerical duties under the Recreation Superintendent.

Must be at least 16, CPR certified or able to obtain certification, and able to work days/evenings/weekends. There is emphasis on exceptional customer service, accurate cash handling, and knowledge of the facility's events.