Nowell Park Front Desk Receptionist

JOLIET PARK DISTRICT; Joliet (IL); On-site; USD 18,000 - 23,000; Part time

Job summary

Joliet Park District is seeking a Part Time Nowell Park Front Desk Receptionist in Joliet, IL. The role involves greeting members, handling registrations, and general clerical duties under the Recreation Superintendent.

Must be at least 16, CPR certified or able to obtain certification, and able to work days/evenings/weekends. There is emphasis on exceptional customer service, accurate cash handling, and knowledge of the facility's events.

Qualifications

• Customer service experience preferred in front-desk or similar setting.
• Basic/math skills and ability to balance cash drawer.
• Familiarity with registration software or willingness to learn.

Responsibilities

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations.
• Maintain knowledge of the Registration Software System and office equipment.
• Process cash, check, and credit card transactions.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer as needed.
• Keep desk areas clean and professional.
• Attend staff meetings and follow policies.

Skills

Customer service

Cash handling

Registration software

Phone etiquette

Organizational skills

Education

High school or equivalent

Tools

Registration software system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Nowell Park Front Desk Receptionist

Part Time Joliet, IL, US

2 days ago Requisition ID: 1254

FLSA Classification:Non Exempt, Part Time

Salary Range:$15/hr

Reports to:Recreation Superintendent

Date:October 2026

Summary

Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Provide excellent customer service to all guests and members
• Assist customers registering for programs, memberships, activities and events
• Process program and membership registrations
• Maintain good working knowledge of the Registration Software System and office equipment
• Process cash, check, and credit card transactions
• Balance cash drawer at end of shift
• Answer phone calls and transfer calls appropriately when necessary
• Ensure cleanliness and professional appearance of desk areas
• Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
• Must attend staff meetings
• Knowledge/Be aware of all activities scheduled in the facility during shift
• Work special events as required
• Perform all other duties assigned

Hours

This is a part time position with hours that may include days, evenings, weekends, and holidays.

Supervisory responsibilities

None

Work environment

Work setting is indoors, behind a desk. Noise levels can range between quiet office setting to moderate-noisy level of sound when children or members are present.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; bend; kneel; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; and carry materials. Although rare, the employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Education and Experience

Some high school education preferred

Additional eligibility requirements

• Must be at least 16 years of age
• Current CPR certification or ability to gain CPR certification required
• General math skills; ability to add, subtract, multiply and divide numbers.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Organized, responsible, and must maintain strong customer service skills.

Affirmative Action/EEO statement

The Joliet Park District is an Equal Opportunity Employer

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.