Guest Services Associate, Part-Time: Free Facility Access

Peoria Park District; Peoria (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Part-time employees enjoy discountedre

Free admission to select Park District

Job summary

Peoria Park District at Riverplex Recreation & Wellness Center in Peoria, IL is seeking a part-time front desk attendant. You will greet members, answer phones, process memberships, and handle daily guest inquiries with a friendly, professional manner.

You will operate POS systems, look up members in Aphelion, maintain forms and signage, and support safety procedures. A high school diploma and strong customer service are required, with the ability to multi-task and stand for extended periods.

Qualifications

• Strong customer service skills/experience required.
• Ability to perform basic computer functions.
• Ability to multi-task and adapt to changing situations/policies.
• Ability to stand for extended periods of time.

Responsibilities

• Greet members/guests/staff upon entrance to the facility.
• Answer phones, qualify calls, and direct to the appropriate person.
• Read Hot Notes and apply information to daily duties; provide correct information.
• Scan member ID cards and verify membership status; take action when alerts warrant.
• Issue wristbands to the appropriate population.
• Run POS transactions.
• Look up members in Aphelion.
• Ensure forms are filled out correctly.
• Maintain facility information, flyers, brochures, and office supplies.
• Attend monthly mandatory staff meetings.
• Follow safety procedures and support the Park District’s safety program.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Aphelion

Job description

Peoria Park District at Riverplex Recreation & Wellness Center in Peoria, IL is seeking a part-time front desk attendant. You will greet members, answer phones, process memberships, and handle daily guest inquiries with a friendly, professional manner.

You will operate POS systems, look up members in Aphelion, maintain forms and signage, and support safety procedures. A high school diploma and strong customer service are required, with the ability to multi-task and stand for extended periods.