Guest Services & Registration Specialist - Evening/Weekend

City-of-St.-Peters

Saint Peters (MO)

On-site

USD 30,000 - 42,000

Part time

3 days ago

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Job summary

The City of St. Peters is seeking a friendly, dependable Registration Specialist to support front desk operations at the Rec-Plex. You will process program and membership registrations, facility reservations, and payments, and provide information about Rec-Plex programs, policies, facilities, and events. The role may assist with staff scheduling, inventory, events, and new procedures.

Normal shift: 4:00-7:00 p.m. Wed-Fri and 9:00 a.m.-3:00 p.m. Sun.

Qualifications

Must be a U.S. citizen or lawfully authorized alien worker.
High school graduate or GED certificate.
Typing proficiency of 30 correct words per minute.
First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.

Responsibilities

Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
Process program, membership, and facility registrations and reservations.
Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
Assist with developing and implementing new procedures.
Prepare routine correspondence and maintain accurate records, reports, and files.
Help maintain a safe, clean, and sanitary facility and guest environment.
Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
Follow established City safety standards and procedures.
Perform other duties as assigned.