Recreation Center Guest Services Specialist

City of West University Place, TX; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

City of West University Place, TX is seeking team members to assist with opening and closing facilities and amenities, handle registration and membership transactions, facility reservations, and class inquiries while delivering excellent customer service.

This essential position requires regular attendance, the ability to respond during emergencies, CPR/AED certification, and willingness to work varied hours including evenings, weekends, and holidays.

Qualifications

• Experience in the customer service industry, with cash handling responsibilities preferred.
• Must possess CPR and AED certifications, or have the ability to obtain within 45 days of employment start date.

Responsibilities

• Assist with opening and closing identified facilities and amenities.
• Handle registration transactions, membership transactions, facility reservations, waitlist enrollment and inquiries.
• Provide superb customer service and address customer issues professionally and promptly.
• Set up and tear down tables and chairs for classes, trainings and meetings.
• Maintain facility cleanliness and ensure safety and compliance with rules.

Skills

Customer service

Cash handling

CPR & AED certification

Job description

City of West University Place, TX is seeking team members to assist with opening and closing facilities and amenities, handle registration and membership transactions, facility reservations, and class inquiries while delivering excellent customer service.

This essential position requires regular attendance, the ability to respond during emergencies, CPR/AED certification, and willingness to work varied hours including evenings, weekends, and holidays.