REGISTRATION SPECIALIST REC-PLEX (PT)

City-of-St.-Peters; Saint Peters (MO); On-site; USD 30,000 - 42,000; Part time

Job summary

The City of St. Peters is seeking a friendly, dependable Registration Specialist to support front desk operations at the Rec-Plex. You will process program and membership registrations, facility reservations, and payments, and provide information about Rec-Plex programs, policies, facilities, and events. The role may assist with staff scheduling, inventory, events, and new procedures.

Normal shift: 4:00-7:00 p.m. Wed-Fri and 9:00 a.m.-3:00 p.m. Sun.

Qualifications

• Must be a U.S. citizen or lawfully authorized alien worker.
• High school graduate or GED certificate.
• Typing proficiency of 30 correct words per minute.
• First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.

Responsibilities

• Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
• Process program, membership, and facility registrations and reservations.
• Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
• Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
• Assist with developing and implementing new procedures.
• Prepare routine correspondence and maintain accurate records, reports, and files.
• Help maintain a safe, clean, and sanitary facility and guest environment.
• Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
• Follow established City safety standards and procedures.
• Perform other duties as assigned.

Skills

Customer service

Typing 30 wpm

Cash handling

Registration processing

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Job Summary

The City of St. Peters is seeking a friendly, dependable, and customer-focused professional to support registration and front desk operations at the Rec-Plex. This position serves as an important point of contact for guests by processing program and membership registrations, facility reservations, and payments while providing information about Rec-Plex programs, policies, facilities, and events. The Registration Specialist may also assist with staff scheduling and training, inventory, special events, and the implementation of new procedures.

Normal Shift:

The ideal schedule for this position is 4:00-7:00 p.m. Wednesday through Friday and 9:00 a.m.-3:00 p.m. Sunday.

Key Responsibilities

• Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
• Process program, membership, and facility registrations and reservations.
• Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
• Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
• Assist with developing and implementing new procedures.
• Prepare routine correspondence and maintain accurate records, reports, and files.
• Help maintain a safe, clean, and sanitary facility and guest environment.
• Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
• Follow established City safety standards and procedures.
• Perform other duties as assigned.

Minimum Requirements

• Must be a U.S. citizen or lawfully authorized alien worker.
• High school graduate or GED certificate.
• Typing proficiency of 30 correct words per minute.
• First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.

Desired Qualifications

• Excellent customer service skills.
• Working knowledge of word processing, spreadsheet, and database applications.

Why Join Us

The City of St. Peters is committed to providing exceptional services to our residents while fostering a collaborative and supportive work environment. As a Registration Specialist at the Rec-Plex, you will help create positive experiences for guests by connecting them with recreation programs, memberships, facilities, and events. This position offers the opportunity to develop customer service, administrative, cash-handling, and recreation facility operations experience while making a direct impact on the experience of our community.

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.