Evening Registration & Guest Services Specialist

City-of-St.-Peters,-M; Saint Peters (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

The City of St. Peters is seeking a Registration Specialist to support the Rec-Plex front desk, registrations, reservations, and payments. You will be the primary contact for guests, provide program information, and assist with new procedures and training.

The role may involve scheduling, inventory, and events support. Expected hours are evenings and Sunday, with a focus on friendly service, accuracy, and adherence to safety standards.

Qualifications

• Must be a U.S. citizen or lawfully authorized to work.
• High school graduate or GED.
• Typing proficiency of 30 correct words per minute.
• First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.

Responsibilities

• Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
• Process program, membership, and facility registrations and reservations.
• Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
• Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
• Assist with developing and implementing new procedures.
• Prepare routine correspondence and maintain accurate records, reports, and files.
• Help maintain a safe, clean, and sanitary facility and guest environment.
• Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
• Follow established City safety standards and procedures.
• Perform other duties as assigned.

Skills

Customer service

Typing 30 WPM

First Aid/CPR

Education

High school diploma or GED

Job description

The City of St. Peters is seeking a Registration Specialist to support the Rec-Plex front desk, registrations, reservations, and payments. You will be the primary contact for guests, provide program information, and assist with new procedures and training.

The role may involve scheduling, inventory, and events support. Expected hours are evenings and Sunday, with a focus on friendly service, accuracy, and adherence to safety standards.