Guest Services Pro: High-Volume Calls & Dispatch

Sapphire Las Vegas; Las Vegas (NV); On-site; USD 23,000 - 26,000; Full time

Job summary

Sapphire Las Vegas is seeking a Guest Service Representative in Las Vegas, NV to handle high-volume phone calls, use GSuite and computers, and support dispatch and sales operations.

The full-time role requires excellent verbal and written communication, strong organization, and the ability to work evenings and weekends. Competitive hourly pay reflects experience and responsibilities in a fast-paced setting.

Qualifications

• Experience handling high-volume phone calls in a professional setting.
• Proficient computer use and typing skills.
• Familiarity with GSuite applications.

Responsibilities

• Maintain professional demeanor while managing high-volume phone calls.
• Utilize computers with typing skills and GSuite for daily tasks.
• Demonstrate excellent verbal and written communication with team members and clients.
• Organize and manage tasks with a detail-oriented approach.
• Work evenings and weekends as needed.
• Apply phone etiquette to support sales and dispatch operations.

Skills

Verbal communication

Written communication

Detail-oriented

Time management

Teamwork

Education

High school diploma or equivalent

Tools

GSuite

Job description

Sapphire Las Vegas is seeking a Guest Service Representative in Las Vegas, NV to handle high-volume phone calls, use GSuite and computers, and support dispatch and sales operations.

The full-time role requires excellent verbal and written communication, strong organization, and the ability to work evenings and weekends. Competitive hourly pay reflects experience and responsibilities in a fast-paced setting.