Hospitality CSR - Front Desk & Guest Services (Las Vegas)

Siegel Group Nevada; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

Siegel Group Nevada is hiring a Customer Service Representative at our Las Vegas property. You will greet guests, answer phones, and manage room availability with accuracy. Responsibilities include selling rooms, posting Craigslist ads, and handling cash transactions efficiently.

The role requires a HS Diploma or equivalent, at least 6 months of customer service experience, and the ability to work in line with state and federal guidelines. This is a fast-paced, friendly environment.

Qualifications

• HS Diploma or equivalent.
• 6 months customer service experience.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Greet all customers in a friendly, positive manner as they enter the property.
• Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports.

Skills

Customer service

Cash handling

Education

HS Diploma or equivalent

Job description

Siegel Group Nevada is hiring a Customer Service Representative at our Las Vegas property. You will greet guests, answer phones, and manage room availability with accuracy. Responsibilities include selling rooms, posting Craigslist ads, and handling cash transactions efficiently.

The role requires a HS Diploma or equivalent, at least 6 months of customer service experience, and the ability to work in line with state and federal guidelines. This is a fast-paced, friendly environment.