Guest Service Representative

Sapphire Las Vegas; Las Vegas (NV); On-site; USD 23,000 - 26,000; Full time

Job summary

Sapphire Las Vegas is seeking a Guest Service Representative in Las Vegas, NV to handle high-volume phone calls, use GSuite and computers, and support dispatch and sales operations.

The full-time role requires excellent verbal and written communication, strong organization, and the ability to work evenings and weekends. Competitive hourly pay reflects experience and responsibilities in a fast-paced setting.

Qualifications

• Experience handling high-volume phone calls in a professional setting.
• Proficient computer use and typing skills.
• Familiarity with GSuite applications.

Responsibilities

• Maintain professional demeanor while managing high-volume phone calls.
• Utilize computers with typing skills and GSuite for daily tasks.
• Demonstrate excellent verbal and written communication with team members and clients.
• Organize and manage tasks with a detail-oriented approach.
• Work evenings and weekends as needed.
• Apply phone etiquette to support sales and dispatch operations.

Skills

Verbal communication

Written communication

Detail-oriented

Time management

Teamwork

Education

High school diploma or equivalent

Tools

GSuite

Job description

Guest Service Representative# Guest Service RepresentativeHot JobLas Vegas, NV 89109## OverviewSalary Range$17.00 - $19.00 HourlyPosition TypeFull TimeJob ShiftAnyCategoryCustomer Service## DescriptionJob Purpose: - The Guest Services role is critical in ensuring seamless communication and coordination within the organization. This position requires handling high-volume phone calls with professionalism, utilizing computer skills, and maintaining detailed organization to support the operational efficiency of the business. Key Responsibilities: - Maintain a professional demeanor while managing high-volume phone calls. - Utilize computers with excellent typing skills and knowledge of GSuite to perform daily tasks. - Demonstrate excellent verbal and written communication skills to effectively interact with team members and clients. - Organize and manage tasks with a detail-oriented approach, ensuring directives are followed accurately. - Work independently or as part of a team, displaying flexibility to work evenings and weekends as needed. - Apply phone etiquette to enhance customer interactions and support sales and dispatch operations.## QualificationsRequired Education: - High school diploma or equivalent. Required Experience: - Experience in handling high-volume phone calls in a professional setting. - Proficiency in using computers and typing skills. - Familiarity with GSuite applications. Preferred Experience: - Previous experience in a sales role. - Experience in a dispatch position. - Advanced knowledge of GSuite. Required Skills and Abilities: - Strong verbal and written communication skills. - Ability to stay organized and detail-oriented. - Capability to follow directives accurately. Preferred Skills and Abilities: - Excellent phone etiquette. - Availability to work evenings and weekends. - Ability to work independently or collaboratively as part of a team.