Guest Services Expeditor: Fast, Friendly Guest Support

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A luxury resort in Las Vegas is seeking an Expeditor for Guest Services to efficiently manage guest requests and liaise between departments. Applicants must be at least 21 years old, have a high school diploma, and possess strong communication and interpersonal skills. The role includes maintaining accurate guest suite statuses and ensuring customer satisfaction. Candidates must also be comfortable working varied shifts and able to lift at least 25 pounds. A dynamic work environment is offered with opportunities for growth.

Qualifications

• Must be at least 21 years old with authorization to work in the US.
• Experience dealing with customers one-on-one is preferred.
• Must possess skills to expedite clerical processing and evaluate information.

Responsibilities

• Dispatch guests' requests quickly to the appropriate department.
• Maintain accurate suite status and handle all related logs.
• Assist guests with inquiries about hotel services and attractions.

Skills

Guest communication

Attention to detail

Basic computer skills

Interpersonal skills

Education

High school Diploma or equivalent

Job description

A luxury resort in Las Vegas is seeking an Expeditor for Guest Services to efficiently manage guest requests and liaise between departments. Applicants must be at least 21 years old, have a high school diploma, and possess strong communication and interpersonal skills. The role includes maintaining accurate guest suite statuses and ensuring customer satisfaction. Candidates must also be comfortable working varied shifts and able to lift at least 25 pounds. A dynamic work environment is offered with opportunities for growth.