Guest Services Pro — Front Desk & Reservations | Weekly Pay

ESA Management, LLC; Tempe (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering

Job summary

Extended Stay America in Tempe, AZ is seeking a Guest Services Representative to greet guests, handle check-ins/outs, answer phones and collect payments in line with company guidelines. The role supports breakfast setup and maintains a clean, organized front desk and lobby area.

Responsibilities include processing reservations, handling cash and city ledger accounts, and ensuring safety procedures. Excellent English communication and guest-relations skills are essential for success in this

Qualifications

• High School Diploma or GED or equivalent combination of education and experience.
• Ability to understand and communicate in English to interact with guests and vendors.

Responsibilities

• Demonstrates commitment to providing the best possible guest experience.
• Assist guests, answer phones, check-in/out, and collect payments per guidelines.
• Process reservations, registrations, payments, and departures per procedures.
• Maintain front desk organization and cleanliness, lobby and guest areas.

Skills

English proficiency

PMS software

Safety compliance

Report writing

Arithmetic

Judgment

Guest relations

Education

High School Diploma or GED

Job description

Extended Stay America in Tempe, AZ is seeking a Guest Services Representative to greet guests, handle check-ins/outs, answer phones and collect payments in line with company guidelines. The role supports breakfast setup and maintains a clean, organized front desk and lobby area.

Responsibilities include processing reservations, handling cash and city ledger accounts, and ensuring safety procedures. Excellent English communication and guest-relations skills are essential for success in this