Guest Services Pro: Front Desk & Reservations | Weekly Pay

Extended Stay America; Atlanta (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great Working Environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

An established industry player is seeking a dedicated Guest Services Representative to create memorable experiences for guests. In this role, you will be the face of the hotel, engaging with guests to ensure their needs are met and their stay is enjoyable. Your responsibilities will include checking guests in and out, managing reservations, and maintaining a clean and organized front desk area. This position offers a dynamic work environment where your contributions will directly impact guest satisfaction. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required; experience in guest service preferred.
• Strong communication skills and ability to handle guest issues effectively.

Responsibilities

• Assist guests with check-in/check-out and payment processing.
• Maintain cleanliness and organization of the front desk and common areas.
• Handle guest requests and resolve issues with a commitment to service.

Skills

Guest Service Skills

Communication Skills

Problem-Solving Skills

Cash Handling

Time Management

Education

High School Diploma or GED

Tools

Property Management System

Job description

An established industry player is seeking a dedicated Guest Services Representative to create memorable experiences for guests. In this role, you will be the face of the hotel, engaging with guests to ensure their needs are met and their stay is enjoyable. Your responsibilities will include checking guests in and out, managing reservations, and maintaining a clean and organized front desk area. This position offers a dynamic work environment where your contributions will directly impact guest satisfaction. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.