Guest Services Champion: Front Desk & Reservations

Extended Stay America; Orlando (FL); On-site; USD 18,597 - 31,312; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Join a forward-thinking company as a Guest Services Representative, where your commitment to guest satisfaction will shine. In this dynamic role, you will assist guests with check-ins and check-outs, handle payments, and ensure a welcoming environment. You will be empowered to resolve guest issues and promote a positive experience, all while maintaining the hotel's cleanliness and organization. This position offers a supportive work culture that values employee recognition and provides competitive wages. If you are passionate about hospitality and enjoy engaging with people, this opportunity is perfect for you!

Qualifications

• High School Diploma or GED required; experience in customer service preferred.
• Proficient in English to communicate effectively with guests.

Responsibilities

• Assist guests with check-in/check-out and resolve issues promptly.
• Maintain cleanliness of front desk and common areas; setup breakfast display.

Skills

Customer Service

Problem Solving

Communication

Cash Handling

Education

High School Diploma or GED

Tools

Property Management System

Job description

Join a forward-thinking company as a Guest Services Representative, where your commitment to guest satisfaction will shine. In this dynamic role, you will assist guests with check-ins and check-outs, handle payments, and ensure a welcoming environment. You will be empowered to resolve guest issues and promote a positive experience, all while maintaining the hotel's cleanliness and organization. This position offers a supportive work culture that values employee recognition and provides competitive wages. If you are passionate about hospitality and enjoy engaging with people, this opportunity is perfect for you!