Guest Services Pro - Front Desk & Hospitality Expert

Paycom; Corpus Christi (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Paycom is seeking a Guest Services Representative to provide courteous and professional service at the front desk. You will greet guests, register them, and assign rooms while accommodating special requests when possible.

You will handle check-ins/check-outs, log information for shifts, and manage payments with proper cash handling procedures. The role requires standing 6–8 hours and lifting up to 35 pounds, with AM/PM shifts across weekdays and holidays.

Qualifications

• Experience in hospitality/front desk preferred.
• Ability to stand for up to 8 hours and lift up to 35 pounds.
• Flexibility to work AM/PM shifts, weekends and holidays.

Responsibilities

• Greet and register guests and assign rooms.
• Handle check-ins and check-outs with courtesy and efficiency.
• Process room charges and payments; balance cash drawers.
• Promote future reservations at checkout and assist guests with directions.

Skills

Customer service

Front desk operations

Cash handling

Reservations knowledge

Tools

PMS system

Job description

Paycom is seeking a Guest Services Representative to provide courteous and professional service at the front desk. You will greet guests, register them, and assign rooms while accommodating special requests when possible.

You will handle check-ins/check-outs, log information for shifts, and manage payments with proper cash handling procedures. The role requires standing 6–8 hours and lifting up to 35 pounds, with AM/PM shifts across weekdays and holidays.