Guest Services Pro - Front Desk Concierge

Kaizen Lab Inc.; Georgia; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Vacation time

401(k)

Quarterly bonuses

Job summary

Kaizen Lab Inc. in Georgia is seeking a Front Desk Clerk to ensure excellent customer service during guest check-ins and check-outs. The role involves managing guest inquiries, maintaining the front desk area, and promoting local attractions.

The ideal candidate should have a high school diploma and experience in customer service or the hospitality industry. The company offers a comprehensive benefits package, including health benefits, 401(k), and opportunities for advancement.

Qualifications

• One year of experience in Customer Service or the Hotel Industry.
• Experience with telephone etiquette and data entry.
• Previous experience as a Guest Services Agent preferred.

Responsibilities

• Ensure check-in and check-out processes run smoothly for guests.
• Assist guests with reservations and requests.
• Maintain cleanliness of the front desk area.

Skills

Customer Service

Communication Skills

Organizational Skills

Flexibility

Education

High school graduate or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

Kaizen Lab Inc. in Georgia is seeking a Front Desk Clerk to ensure excellent customer service during guest check-ins and check-outs. The role involves managing guest inquiries, maintaining the front desk area, and promoting local attractions.

The ideal candidate should have a high school diploma and experience in customer service or the hospitality industry. The company offers a comprehensive benefits package, including health benefits, 401(k), and opportunities for advancement.