Guest Services Pro for Villas & Memorable Experiences

Marriott Vacations; EUA; Presencial; USD 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision

401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth and Development Opportunities

Site Perk: Seasonal Retention Bonuses

Site Perk: Gold Pass usage

Resumo da oferta

Marriott Vacations Worldwide is seeking a Guest Services Agent at our Park City, UT property. You will check guests into villas, explain local amenities, and coordinate with different departments to ensure memorable stays for Owners and guests.

We value hospitality, teamwork, and attentiveness. Availability for varied shifts, including weekends and holidays, is required. Competitive hourly pay and benefits, plus travel discounts and development opportunities, await the right candidate.

Responsabilidades

• Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
• Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
• Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
• Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
• Answers telephone calls and routes calls to the proper department as applicable.
• May be asked to assist with bellman and runner duties depending on facility or location.

Descrição da oferta de emprego

Marriott Vacations Worldwide is seeking a Guest Services Agent at our Park City, UT property. You will check guests into villas, explain local amenities, and coordinate with different departments to ensure memorable stays for Owners and guests.

We value hospitality, teamwork, and attentiveness. Availability for varied shifts, including weekends and holidays, is required. Competitive hourly pay and benefits, plus travel discounts and development opportunities, await the right candidate.